Usha Ramaswamy

Usha Ramaswamy

Digital Transformation Lead, Thoughtworks

Usha is passionate about agile, with expertise in helping teams to transform from "doing" agile to "being" agile. A Thought Leader on driving ALM tool transformations, she has helped teams adopt tools to enhance digital maturity and engineering excellence.

Partnering predominantly with Banking customers, in Product and IT Services organizations, she has been enriched with a melange of experience across Delivery management, Process consulting, Agile coaching and Product Management.

She is constantly looking for ways to simplify transformation in a complex world, and enjoys coaching teams to become high performing.

Session Title

The Invisibles - Understanding the Challenges and Navigating a Transformation


Session Overview

The important thing is not your process, the important thing is your process for improving your process.” – Henrik Kniberg

In this session, Usha takes you through a journey of agile transformation. This is a tale of :

  • - the challenges we started with
  • - understanding the invisible 'human' factors involved
  • - our experiments to take the journey forward
  • - 1% improvements to bring mindset shifts
  • - outputs and outcomes
  • - our learnings