Ravindra BM

Ravindra BM

Director Consulting Delivery
CGI

An IT professional with over 20+ years of experience with wide range of Projects, Services, Migration, Transition, System Integration, Business Integration and Test Management skills.

Successfully ideated and implemented multiple AI use cases for both internal and client projects. Executed multiple engagements with different technologies & domains in different geographical locations like UK & Netherlands for over 6 years. Strong expertise in client facing & handling multi million dollar engagements in Blended Delivery & Multi-Vendor Model. I was handpicked to lead 3 RED projects and successfully brought them back to GREEN by developing a clear scope and timelines. Achieved the client satisfaction score of 9.73/10 and member satisfaction score of 9.96/10.

Session Title

AI Powered Digital Employee Experience


Session Overview

This Session explores the transformative impact of AI on Digital Employee Experience (DEX). We’ll highlight how AI enhances employee interactions, boosts productivity, and elevates overall satisfaction in digital environments. A concise walkthrough of the AI, ML, and Generative AI lifecycle will be presented, featuring real-time use cases. You'll also see a live demo of the AMPLE tool, showcasing its seamless integration with AI/ML workflows to drive DEX initiatives. Finally, we'll discuss the strategic value of DEX and AI, focusing on their alignment with business goals and long-term benefits for the organization.


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